Privacy Policy

When you contact us or request service, we collect your name, phone number, email address, and the service address where you need sewer line repair. We also collect details about your plumbing issue so we can send the right technician.

Like most websites, we automatically collect certain technical information when you visit. This includes your IP address, browser type, device type, and the pages you view on our site. We use this to keep our site running smoothly and to understand how people find us.

We use your contact information to schedule your sewer line inspection or repair, send you appointment reminders, and follow up after the work is done. If you call us, we may keep a record of that call to help our team serve you better.

We also use your information to improve our services, respond to your questions, and send occasional updates about your account or our company. We do not sell your personal information to anyone.

Our website uses cookies and similar tracking technologies to remember your preferences and to see how visitors use our site. Cookies are small files stored on your device that help us make your next visit easier and more relevant.

You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well, but you can still call us to request service.

We use third-party analytics tools, like Google Analytics, to understand how people find and use our website. These tools collect anonymous data such as page views, time on site, and referral sources. They do not identify you personally.

We may also use third-party services for scheduling, customer reviews, or advertising. These providers have their own privacy policies, and we encourage you to review them if you interact with those services.

We share your information only when needed to run our business. That means we may share it with our technicians, scheduling software, payment processors, and other trusted partners who help us serve you. They are required to keep your information confidential.

We may also disclose your information if the law requires it, to protect our rights or safety, or as part of a business transfer such as a merger or sale. We never sell your personal information to third parties for their own marketing.

We keep your personal information for as long as we need it to provide services, meet legal and tax requirements, and resolve any disputes. When we no longer need it, we securely delete or anonymize it.

If you ask us to delete your information, we will do so unless we are required by law to keep it. We will let you know if that happens.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, encryption where appropriate, and limiting access to only those who need it to do their jobs.

No method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please contact us using the details below.

You have the right to ask us what personal information we hold about you, to correct any mistakes, and to request that we delete it. You can also ask us to stop sending you marketing messages at any time.

To exercise any of these rights, just call or email us. We will respond within a reasonable time and help you however we can.

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new policy on this page and update the effective date above.

We encourage you to check back occasionally. Your continued use of our site or services after changes are posted means you accept the updated policy.